• Purpose: A legally binding agreement between your company and your website/service users. It defines the rules and guidelines for using your services, user responsibilities, your company’s obligations, and dispute resolution.
  • Content to Include (Summary):
    • Acceptance of Terms: State that by using your website/services, users agree to these terms.
    • Description of Services: Provide a detailed overview of the digital solutions and consulting services you offer.
    • User Responsibilities: Outline how users are permitted to use your website (e.g., prohibition of illegal activities, spamming, misuse of intellectual property).
    • Intellectual Property: Define the ownership of content on your website (e.g., logos, text, images). Mention that all content is protected by copyright. (You can reference your CIIAA’s purpose to protect IP, if relevant to client understanding).
    • Disclaimers of Warranties: State that services are provided “as is” without specific guarantees (common legal practice).
    • Limitation of Liability: Define the limits of your company’s responsibility for any damages or losses.
    • Indemnification: Require users to protect your company from any claims arising from their misuse of your services.
    • Governing Law: Specify the jurisdiction whose laws will govern the agreement (e.g., “The laws of the State of Delaware, USA, shall govern these Terms…”).
    • Dispute Resolution: Outline the process for resolving disputes (e.g., negotiation, mediation, arbitration, or litigation).
    • Changes to Terms: Reserve the right to modify terms and how users will be notified of changes.
    • Termination: Conditions under which either party can terminate the agreement.
    • Contact Information: How to contact you regarding the Terms of Service.